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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lynsey Leyland

October 12, 2026

5  out of  5
rating by Lynsey Leyland
"Kasey Homberg was AMAZING!! she was respectful and was so so helpful with any question i had! i 100% recommend her"
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Erik Moore

October 4, 2026

5  out of  5
rating by Erik Moore
"Attentive and caring. Jessica makes it easy and you know you’re in good hands"
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Jesse Mitchell

October 4, 2026

5  out of  5
rating by Jesse Mitchell
"Jess was so helpful and so kind!"
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Charlotte Moore

October 4, 2026

5  out of  5
rating by Charlotte Moore
"So nice and professional! She was so amazing and answered all my questions and made me feel so much better about insurance!"
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Joe Rov

September 25, 2026

5  out of  5
rating by Joe Rov
"Great customer service and rates. Ki was amazing."
We responded:
"Thank you! So glad that Ki could help you!!"
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mandy O'dowd

September 14, 2026

5  out of  5
rating by mandy O'dowd
"They were very polite.It was no issues in insurance wise, and they were very knowledge about insurance.I would tell my friends about this"
We responded:
"Thank you, Mandy! We appreciate it!"
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Jolinda Matthews

September 3, 2026

5  out of  5
rating by Jolinda Matthews
"Working with Jessica had been an absolute pleasure. She made the entire insurance process, smooth, Straightforward and completely stress-free. Jessica takes time to listen. answer every question thoroughly and truly care about her clients. If you want an agent who goes above and beyond, I highly recommend her five star all the way."
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Diana Marsh

September 3, 2026

5  out of  5
rating by Diana Marsh
"Excellent help."
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Anthony Giunta

August 18, 2026

5  out of  5
rating by Anthony Giunta
"The team at Jessica Hickeys State Farm has gone above and beyond for me and my insurance needs. Not only was it cheaper than anywhere else, the coverage was better. I’m also a big fan of Steph’s, who I’m sure I drove crazy but she remained steadfast and patient! As long as they remain in Pasadena I will remain with them! Call them and find out just how much you’re overpaying for insurance today."
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Rachel Petruccy

August 14, 2026

5  out of  5
rating by Rachel Petruccy
"Great team at this office. I call I get right through to an actual person who is always kind and helpful."
We responded:
"Rachel, we're so glad you are getting the customer service that you deserve. We appreciate you being with State Farm!"
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Ashleigh Leonard

August 10, 2026

5  out of  5
rating by Ashleigh Leonard
"Makiyla is awesome! A friend and I called in about auto policies and she was very helpful and resourceful. She went out of her way to explain what was needed and very kind in doing so. Insurance can sometimes be an overwhelming topic but she made our concerns feel heard and was able to address our needs. If you need someone to review your account with, or interested in starting a new policy, she’s the one to ask for!"
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John Daniels

July 30, 2026

5  out of  5
rating by John Daniels
"Top notch very easy to work with got us the best rate possible and handle any questions quick highly recommend"
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Emanuel Villegas

July 29, 2026

5  out of  5
rating by Emanuel Villegas
"Saved me tons of money, highly recommend. Def give her a call!"
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Terri Johnson

July 26, 2026

5  out of  5
rating by Terri Johnson
"My experience with the team at Jessica Hickey’s office has been beyond a professional pleasure working with them. I was assigned Ki Rothamer to assist me with 6 life insurance policies, she was very knowledgeable on the different options that would be available based on age of each individual and the prices were certainly in my price range. I highly recommend Ki to assist with any services available with this State Farm Agent. Terri Johnson"
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Gwen Nicholson

July 23, 2026

5  out of  5
rating by Gwen Nicholson
"Helped me with my State Farm app for car insurance"
We responded:
"Thank you so much for leaving us a review. We were happy to help you view your car insurance on the State Farm app!"
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Julia Emerson

July 23, 2026

5  out of  5
rating by Julia Emerson
""I had a great experience handling my recent car damage claim. Jessica Hickey was incredibly communicative and guided me through every step of the process. she evaluate my vehicle quickly, and helped me put my claim in on the app it was quick and easy and very helpful . Excellent customer service"
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Kusa Kid

July 9, 2026

5  out of  5
rating by Kusa Kid
"KI was amazing, give her a raise, she’s honest, a team leader and hustler for sure. She’s the best thing that could have happened to State Farm"
We responded:
"We love seeing Ki get the kudos she deserves. Thank you for your review!"
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Jessica Tewey

July 1, 2026

5  out of  5
rating by Jessica Tewey
"Jessica and her crew go over and beyond every time I have needed them. This past year we have had to file a claim to our homeowners and make numerous changes to our auto policy. They made the process of everything seamless."
We responded:
"Thank you so much, Jessica! We're so glad you've chosen to insure your policies with our State Farm office. I appreciate the nice review!"
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Barakatullah wardak

June 23, 2026

5  out of  5
rating by Barakatullah wardak
"Switched to Stafe Farm after years of dealing with GEICO lack of response on claims and increasing monthly premiums despite years of a clean driving record. Decided to join State Farm after a recommendation from a friend and it was easy, made simply smooth and I understood exactly what I was getting into policy/ coverage wise. Also got a cheaper monthly premium with the same coverage I had at GEICO and excellent customer service.
Thanks Jessica Hickey"
We responded:
"Our goal has always been to provide a great experience for anyone looking to switch to a better insurance policy, and we're so glad we did that for you. Thank you so much for switching to our State Farm office, but also for this kind review."
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alan malnak

June 4, 2026

5  out of  5
rating by alan malnak
"Everyone in this office has always been very helpful every time I call or have a question. It's such an easy process."
We responded:
"Thank you so much. We are grateful to have the opportunity to take care of your insurance needs. "
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Trish Vanskiver

May 29, 2026

5  out of  5
rating by Trish Vanskiver
"Awesome people and awesome
Service!"
We responded:
"Thank you!! I appreciate your 5 stars :)"
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Jillian S

May 27, 2026

5  out of  5
rating by Jillian S
"They were thorough, kind, and very helpful throughout the entire process. Steff is incredible and I really appreciate how quickly she answered all of my questions. Highly reccomend her and this agency, thank you Steff!"
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Christy Ambrose

May 26, 2026

5  out of  5
rating by Christy Ambrose
"Thank you so much to Steff Sommers for helping me with my car insurance and home owners insurance. She was so informative and was able to answer any questions I needed. Would highly recommend State Farm to any friends and family"
We responded:
"Thank you, Christy! Steff has been an amazing addition to our team this past year, and we're so glad she was so helpful with your car and home insurance!"
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Cheyenne Oliver

May 24, 2026

5  out of  5
rating by Cheyenne Oliver
"Home & auto insurance"
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kimmy rodriguez

May 20, 2026

5  out of  5
rating by kimmy rodriguez
"Had a great experience working with the team for my auto insurance and more specifically, starting the policy with Makiyla! The entire process was smooth, stress-free, and much easier than I expected. She was incredibly helpful, patient, and took the time to explain everything clearly while helping me find the best coverage for my situation. Communication was quick and professional from start to finish. I truly appreciated how easy Makiyla made everything and would definitely recommend state farm and her to anyone looking for reliable and friendly service!"