State Farm® Insurance Agent Jessica Hickey
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Martin Sharp
February 27, 2026
"I suddenly found myself in need of new insurance after several decades and I knew immediately who Iwas going to pick ,State Farm is located in the neighborhood ,so Jessica Hickey( Kasey) was who I called, they are close by ,have great reviews and Kasey definitely listened to me and understood exactly what my needs were, I was extremely happy with what I chose to pick for both my Auto and Home insurance I think you should definitely check them out"
Cynical Axe
February 26, 2026
"Kasey was great. She switched over my car insurance.,Also my homeowners and my rental properties. She was very knowledgeable about everything. And made the process very easy. I would definitely recommend using this state farm office. Everyone is very friendly. Mardy"
Keli Strickland
February 25, 2026
"Great personal attention and super competitive pricing! Thank you!"
Rivka Rosenberg
February 20, 2026
"They were super nice and kind, my husband and I were switching insurance and they were able to help use get the same coverage as our old insurance for a more affordable price. They checked up on us throughout the process and were the best, will definitely be recommending to family and friends."
Mudge
February 18, 2026
"Talk about professional!! Kasey knocked it out of the park. We had to add my daughter to our auto policy and I could not be more pleased that we made the switch to state farm. Not only did we get better coverage but we also saved over $600 by switching to state farm. Kasey took the time to explain the policy and then dig deep to look for discounts. Thanks again for the painless policy changes"
Vadim Melinciuc
February 16, 2026
"Steph made switching to State Farm incredibly easy and stress-free. She was professional, responsive, and explained everything clearly. I really appreciate her help and highly recommend her to anyone looking for a smooth insurance experience!"
"Vadim-thank you so much for taking the time to recognize Steph! She really enjoys helping people, especially when she can make the switch to State Farm for car insurance so easy! If you ever need anything, Steph, and the rest of our insurance team are here and ready to take care of you! "
elizabeth smith
January 26, 2026
"called in and stef was helpful"
"Thanks Elizabeth! I'm so glad Steph was helpful with your insurance needs! Thank you for your review. "
Drew Drew (Hollywood)
January 23, 2026
"Jessica Hickey. She is the best at what she does and awesome. Her staff is also amazing and very professional. I have been with State Farm for many years and I must say this team is the best. Very helpful and informative about what you need. Jessica actually takes time to listen and she understands. If you live in the Pasadena MD area and you are not happy with your current insurance maybe it's time to change. Go to Jessica Hickey in Pasadena State Farm"
"Thanks, Drew! I'm glad we could meet to review your insurance and financial goals. I appreciate you taking the time to leave such a nice review!"
sharon lawlor
January 13, 2026
"Ki was such amazing lady helped alit thank you guys"
"Sharon, thank you for taking the time to recognize my team member, Ki. That's so nice of you! "
tiffany harris
January 6, 2026
"Jessica and her team are phenomenal! Answers all of my questions and provides EXCELLENT customer service! Thank you so much team!"
"We appreciate you so much, Tiffany! Thank you for being a great customer, and of course thank you for sharing your experience with our State Farm office. "
Rhonda
December 30, 2025
"Wat a great experience very friendly helpful recommend stayed Farm and Jessica hickey"
"Thanks, Rhonda! It's been our pleasure to service your personal insurance policies with our State Farm office. Thanks for your kind message!"
Eliza Smith
December 15, 2025
"I’ve been with them since I started driving, they’ve always been helpful and kind!! I will always recommend them for vehicle insurance!"
Kevin Zeiler
December 10, 2025
"Jessica helped with my home, car, and life insurance. She worked with me and my mortgage company to get the home insurance setup for the closing of my home. Super helpful."
"Thank you, Kevin! I'm happy to see your 5-star rating. Your satisfaction is important to us, and we're here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
Susan Wiant
November 25, 2025
"I switched my insurance policies to State Farm because the rates were better and it was such a great experience working with Kasey Homberg. She was responsive, professional, knowledgable and so kind. Thank you."
Petr Micek
November 24, 2025
"excellent"
Eric Cheatwood
November 24, 2025
"Kasey was great to work with! She answered all my questions promptly and with knowledge about the coverage I needed. Love State Farm!"
Margaret Sommers
November 18, 2025
"Jessica's team is awesome! They are very knowledgeable and patiently explain all the coverage options. They are friendly and professional and I feel confident they've done a thorough job ensuring everything is complete and accurate. I will be recommending Jessica Hickey's office to friends and family!"
"Thank you Margaret! I always want our policyholders walking away with more information than they had before, so that they know their insurance choices are the right ones for their needs. I know both Steff and Kasey were so happy to be able to help you with your insurance coverage!"
Shelley Spriggs
November 17, 2025
"I have been with Statefarm since I was driving, a long time. We got a new agent Jessica Hickey and she is wonderful. So nice and helpful and understanding. I highly recommend her."
"Thank you Shelley, it was such a pleasure speaking with you today. We're so glad to be able to help with any insurance questions you have."
Caleb Bauman
November 13, 2025
"They are the absolute best!! I would recommend everyone to get their insurance through them. Ki is amazing!"
"Wow, Caleb! Thank you for saying such nice things about our team member, Ki. Glad that you chose us to provide you with your insurance."
Jason Robinson
November 12, 2025
"The ladies up at this office were amazing! Ki was the one who worked with me and gave me an awesome lower quote on car insurance which I’m truly grateful! She helped explain all the different policies and walked me through the entire process which made it very simple for me. We talked on the phone for what seemed like hours because you can tell she wasn’t just an agent trying to persuade you to join them, even though I know it’s their job, but she felt more like a family member trying to do the best for you! Again I can’t thank you enough for all your help and obviously saving money. Please consider these wonderful ladies when shopping around for insurance and to be to kind to use me for a referral would be great. Thanks!"
"Ki and our team are always happy to help anyone looking for a better car insurance quote. I'm so glad we were able to help you! Thank you for leaving such a nice review and recognizing Ki for her great customer service."
Judy Wright
November 11, 2025
"Very efficient and excellent customer service and friendly demeanor"
"I'm always so happy to see you, Judy. Thanks for coming by today, and for leaving such a nice message."
Mandy Butschky
October 26, 2025
"Great customer service"
Ange
October 24, 2025
"Switched to Stafe Farm after years of dealing with Erie's lack of response on claims and increasing monthly premiums despite years of a clean driving record. Decided to join State Farm after a recommendation from a friend and it was easy, made simply smooth and I understood exactly what I was getting into policy/ coverage wise. Also got a cheaper monthly premium with the same coverage I had at Erie and excellent customer service."
"We're so happy we could help you with the switch to State Farm for your car insurance. Thank you so much for leaving us a review, we appreciate it! "
Sean Murphy
October 1, 2025
"Professional friendly and a pleasure to do business with."
"Sean, thank you so much for leaving us a good review. I appreciate it!"
Peggy Wise
September 24, 2025
"Jessica was great, very helpful and informative. Excellent customer service!!"
"Thank you, Peggy! I hope everything goes well at the MVA this week!"