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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Giunta

August 18, 2026

5  out of  5
rating by Anthony Giunta
"The team at Jessica Hickeys State Farm has gone above and beyond for me and my insurance needs. Not only was it cheaper than anywhere else, the coverage was better. I’m also a big fan of Steph’s, who I’m sure I drove crazy but she remained steadfast and patient! As long as they remain in Pasadena I will remain with them! Call them and find out just how much you’re overpaying for insurance today."
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Rachel Petruccy

August 14, 2026

5  out of  5
rating by Rachel Petruccy
"Great team at this office. I call I get right through to an actual person who is always kind and helpful."
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Ashleigh Leonard

August 10, 2026

5  out of  5
rating by Ashleigh Leonard
"Makiyla is awesome! A friend and I called in about auto policies and she was very helpful and resourceful. She went out of her way to explain what was needed and very kind in doing so. Insurance can sometimes be an overwhelming topic but she made our concerns feel heard and was able to address our needs. If you need someone to review your account with, or interested in starting a new policy, she’s the one to ask for!"
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John Daniels

July 30, 2026

5  out of  5
rating by John Daniels
"Top notch very easy to work with got us the best rate possible and handle any questions quick highly recommend"
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Emanuel Villegas

July 29, 2026

5  out of  5
rating by Emanuel Villegas
"Saved me tons of money, highly recommend. Def give her a call!"
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Terri Johnson

July 26, 2026

5  out of  5
rating by Terri Johnson
"My experience with the team at Jessica Hickey’s office has been beyond a professional pleasure working with them. I was assigned Ki Rothamer to assist me with 6 life insurance policies, she was very knowledgeable on the different options that would be available based on age of each individual and the prices were certainly in my price range. I highly recommend Ki to assist with any services available with this State Farm Agent. Terri Johnson"
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Gwen Nicholson

July 23, 2026

5  out of  5
rating by Gwen Nicholson
"Helped me with my State Farm app for car insurance"
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Julia Emerson

July 23, 2026

5  out of  5
rating by Julia Emerson
""I had a great experience handling my recent car damage claim. Jessica Hickey was incredibly communicative and guided me through every step of the process. she evaluate my vehicle quickly, and helped me put my claim in on the app it was quick and easy and very helpful . Excellent customer service"
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Kusa Kid

July 9, 2026

5  out of  5
rating by Kusa Kid
"KI was amazing, give her a raise, she’s honest, a team leader and hustler for sure. She’s the best thing that could have happened to State Farm"
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Jessica Tewey

July 1, 2026

5  out of  5
rating by Jessica Tewey
"Jessica and her crew go over and beyond every time I have needed them. This past year we have had to file a claim to our homeowners and make numerous changes to our auto policy. They made the process of everything seamless."
We responded:
"Thank you so much, Jessica! We're so glad you've chosen to insure your policies with our State Farm office. I appreciate the nice review!"
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Barakatullah wardak

June 23, 2026

5  out of  5
rating by Barakatullah wardak
"Switched to Stafe Farm after years of dealing with GEICO lack of response on claims and increasing monthly premiums despite years of a clean driving record. Decided to join State Farm after a recommendation from a friend and it was easy, made simply smooth and I understood exactly what I was getting into policy/ coverage wise. Also got a cheaper monthly premium with the same coverage I had at GEICO and excellent customer service.
Thanks Jessica Hickey"
We responded:
"Our goal has always been to provide a great experience for anyone looking to switch to a better insurance policy, and we're so glad we did that for you. Thank you so much for switching to our State Farm office, but also for this kind review."
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alan malnak

June 4, 2026

5  out of  5
rating by alan malnak
"Everyone in this office has always been very helpful every time I call or have a question. It's such an easy process."
We responded:
"Thank you so much. We are grateful to have the opportunity to take care of your insurance needs. "
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Trish Vanskiver

May 29, 2026

5  out of  5
rating by Trish Vanskiver
"Awesome people and awesome
Service!"
We responded:
"Thank you!! I appreciate your 5 stars :)"
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Jillian S

May 27, 2026

5  out of  5
rating by Jillian S
"They were thorough, kind, and very helpful throughout the entire process. Steff is incredible and I really appreciate how quickly she answered all of my questions. Highly reccomend her and this agency, thank you Steff!"
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Christy Ambrose

May 26, 2026

5  out of  5
rating by Christy Ambrose
"Thank you so much to Steff Sommers for helping me with my car insurance and home owners insurance. She was so informative and was able to answer any questions I needed. Would highly recommend State Farm to any friends and family"
We responded:
"Thank you, Christy! Steff has been an amazing addition to our team this past year, and we're so glad she was so helpful with your car and home insurance!"
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Cheyenne Oliver

May 24, 2026

5  out of  5
rating by Cheyenne Oliver
"Home & auto insurance"
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kimmy rodriguez

May 20, 2026

5  out of  5
rating by kimmy rodriguez
"Had a great experience working with the team for my auto insurance and more specifically, starting the policy with Makiyla! The entire process was smooth, stress-free, and much easier than I expected. She was incredibly helpful, patient, and took the time to explain everything clearly while helping me find the best coverage for my situation. Communication was quick and professional from start to finish. I truly appreciated how easy Makiyla made everything and would definitely recommend state farm and her to anyone looking for reliable and friendly service!"
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Tanya H

May 8, 2026

5  out of  5
rating by Tanya H
"Thanks Kasey for excellent customer service!"
We responded:
"Tanya, you are so kind to leave a 5-star review for our Kasey at our local State Farm office! I'm glad she provided you with such great service. Thank you!"
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Jacob Watson

April 29, 2026

5  out of  5
rating by Jacob Watson
"Had a great experience with Kasey she was super helpful and answered all my questions."
We responded:
"Kasey is great at answering insurance related questions. Thank you so much for taking the time to leave us a review!"
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Shiyanna Jordan

April 27, 2026

5  out of  5
rating by Shiyanna Jordan
"I called State Farm with urgency needing insurance on my vehicle asap, I was working with Makiyla via phone and she was vey patient and kind most of all she helped me get best insurance quote. Thank you so much."
We responded:
"So happy to see that Makiyla took such great care of you and your insurance quote! I appreciate you leaving us a great review, thank you!"
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Theresa Caltrider

April 21, 2026

5  out of  5
rating by Theresa Caltrider
"Jessica Hickey is a great agent, and her staff are 100% professional, personable and ready to help you same day! My son will save over $1200 on his homeowners policy for switching to State Farm and an additional 20% off of his vehicle insurance. It's a win, win! Thank you Jessica & Staff for being amazing!"
We responded:
"Thanks Theresa for the very kind words. We're so happy that we could help your son with his auto and home insurance!"
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Sharron Turner

April 17, 2026

5  out of  5
rating by Sharron Turner
"Jessica is Amazing. The quick quote and communication via email text and phone call lead me to believe she was the best for the service. She is honest and efficient. The superior customer service is conformation that my family and I made the right choice in protecting our assets. Thank you so much. 💓"
We responded:
"Thank you, Sharron! Honesty and efficiency are part of core values. I appreciate your review!!"
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Dayton Moore

April 16, 2026

5  out of  5
rating by Dayton Moore
"I had an awesome experience working with Jessica. She went above and beyond to help me transition my insurance over. She explained the different policies and options, like bundling home owners, well. It felt easy and I felt confident during the process. Not to mention the money I was able to save with equal coverage. Thank you!"
We responded:
"Thanks so much, Dayton! I'm glad to know that we made bundling your insurance easy for you! I appreciate the review, and the 5 stars! "
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tiffany harris

April 10, 2026

5  out of  5
rating by tiffany harris
"Jessica and her team are phenomenal! Answers all of my questions and provides EXCELLENT customer service! Thank you so much team!"
We responded:
"We appreciate you so much, Tiffany! Thank you for being a great customer, and of course thank you for sharing your experience with our State Farm office. "
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Julia Davis

April 9, 2026

5  out of  5
rating by Julia Davis
"I wished that I could give 10 Stars. My entire encounter with all the ladies from Kai, Casey and Jessica has been nothing but exceptional. They are very professional, friendly, accommodating, kind, and just all out phenomenal. I could not have asked for a better State Farm agent to handle my Life and Auto insurance. Thanks for all you do, you are appreciated."
We responded:
"Thank you so much, Julia! You're so nice for taking the time to leave us this review. We're so grateful that you've chosen Jessica Hickey State Farm to help you with your auto and life insurance. "